Refund Policy

No Refunds: We regret to inform you that once you have purchased any products from our company, we are unable to offer refunds under any circumstances.

If you encounter any issues with the product, we are committed to providing you with a replacement for any faulty parts within the warranty period.

To initiate the replacement process, you must return the chair to our company's designated location.

If you have purchased a substantial quantity of chairs, which may pose challenges for transportation, we can arrange for our team to visit your location to facilitate the replacement of faulty parts.

Exceptional Cases: We understand that situations may vary. In cases where the chair exhibits severe problems or our team is exceptionally busy, we kindly request your patience, allowing us a few working days to complete the replacement.

QUESTIONS:

If you have any questions concerning our return policy, please contact us at:

Email: sales@uoffice.com.sg